Podcast: Play in new window | Download (Duration: 14:29 — 13.3MB)
Subscribe: Apple Podcasts | TuneIn | RSS
By Adam Turteltaub
Greg Walters is an attorney in the Cyber Risk and Governance Branch at the SEC. But in this podcast he’s not speaking as an enforcer but as someone who has seen a lot of compliance training during his career as a government attorney across numerous agencies.
He warns that while an organization may boast of 100% completion rates for their training, that doesn’t mean 100% of the employees got the message. That’s especially true of online training, where, unlike live training, it’s hard to tell if people are truly following along and then adjust the learning.
The goal, he argues, is not to just give knowledge but to affect behavior. So, to see what impact the training has had, look to changes in the number of types and questions you receive, as well as incidents that do or don’t occur.
Also, take the time to understand your audience and make sure that the training is relevant to them and reflects the culture of the organization.
Listen in to learn more tips for improving the effectiveness of your compliance training program.