Elaine Khoo on Successful Internal Investigations, Especially in Asia [Podcast]

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By Adam Turteltaub
adam.turteltaub@corporatecompliance.org

A good investigation, no matter where you conduct it, begins with a plan, advises Elaine Khoo, Director for Compliance, Asia-Pacific Except China, for Marriott International.  It will help you focus on the evidence you need to gather and people you need to interview.

In this podcast, recorded during the SCCE Regional Compliance & Conference in Singapore, she offers a wealth of advice including:

  • Look to see who can provide you with investigation support
  • Know your allies and enemies
  • Let the interviews play against each other
  • The importance of respecting local culture, including that body language may differ
  • Always show empathy
  • Have a good translator on hand, who is well briefed
  • Respect your reporting structure
  • And much more

Listen in to gain more, rich insights into how to make your investigation successful in Asia, and around the globe.