As the New Year begins, I’m suggesting a few resolutions for everyone in the compliance and ethics profession. Let me know what you think. I’ve outlined three things we should stop doing and four things we should start doing, or at least do more of.
- Stop referring to “check the box” programs. Every time someone says, “We have to move beyond check the box programs…” it makes people outside of compliance think that there are lots of check the box programs. It also talks down to a lot of compliance pros. I mean, how many people do you know in compliance who think they have a check the box program?
- Stop arguing whether ethics or compliance is better. It’s like arguing whether food or water is more important. You need both.
- Stop expecting compliance programs to be perfect. Okay, none of us really do, but how many times have you heard a conversation among compliance people about, “when are these failures going to stop”? As long as there are people around you can count on the fact that someone, somewhere will be doing the wrong thing. And when they replace all or most of us with robots, sooner or later a robot is going to figure out how to cheat, too. In the meantime, our job is to prevent as many failures as are preventable.
- Help each other more. You can begin by going on the social network sites for HCCA and SCCE to answer questions from other compliance people.
- Look for the next issue. It’s easy to get caught up in all the issues we know about, like privacy, and anti-corruption. But, it’s also important to look to the horizon to see what may be coming next and start preparing for it now.
- Share your expertise outside of our conferences. We get hundreds more proposals for conferences each year than we could possibly accept. But there are other ways to help others benefit from your experience. Write an article for the SCCE magazine or the HCCA one, or for the blog. Heck a blog post is only a page to a page and half long. Or, let me know if you want to record a podcast. Or, simply comment below. You’ll see. It’s not hard, and it’s a start to contributing more.
- Take the time to understand people better. Compliance starts with the law but ends with people and what they do or do not do. So, it’s time we spend more time understanding human behavior. Read about why we cheat, or how we have ethical blindspots, or some other books that illuminate human behavior.
Those are my resolutions for the profession. Let me know if you agree or disagree, and some other resolutions you think we all should make.