There’s so much bad news…how can we stay open?

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By Beata Chapman
beatachapman@gmail.com

I believe that keeping one’s mind and heart open has great value. Yet, as the one who often says what cannot be heard, my experience is that minds and hearts at the top often aren’t open and turn away from what is obvious and right in front of them if it doesn’t fit the all’s well message they expect from those below them. What will it take for healthcare organizations to really hear? I don’t know, but if you have ideas, comment.