When we think of Walmart, we tend to think of big box stores with an elderly greeter at the door, but Walmart is also a huge player in the e-commerce world. The company forecasted over $11 billion in online sales in 2017.
With those sales comes a team based in Silicon Valley, including a compliance team. Lance Lanciault, Senior Vice President, Chief Ethics and Compliance Officer for US eCommerce for Walmart, was good enough to talk with us about how their compliance program is structured, and some of the challenges he and the company faces.
Listen in for a far-reaching discussion covering:
- Creating common values across multiple cultures
- Managing expectations for the compliance program during and after an acquisition
- The importance of recognizing the distinction between cultures and values, and the importance of finding common values