This is as good a place as any to begin our scan of the ethics alphabet. Audit and awareness. Unless we look closely at the impact of our ethics programs, policies and procedures, we are flying blind.
There are two basic kinds of audit: internal and external. Think about how your organization approaches each one.
A global company I know very well has a robust set of policies and procedures for its domestic and international operations. High on the list of ethics priorities is how they manage the shark-infested waters of international intermediaries – sales representatives and distributors. They can’t be everywhere so why not get some sales help with the selection and management of intermediaries? Key is to understand the law in the foreign jurisdiction and the corruption risk in that territory. Document the full terms and conditions of the written agreement. Make sure you can disengage when necessary. I wrote the policies for that company. It’s a challenge, as you know. Some agreements had been in place for 20 years and no one had looked at them since they were executed! [Read more…]