By Adam Turteltaub
Helplines are ubiquitous these days, but do they help? Recent research co-authored by Kyle Welch, an Assistant Professor of Accountancy at George Washington University’s business school, is very promising. As he explains in this podcast, his research, which used data helpline provider NAVEX Global, found that firm that have active helplines generally have higher quality corporate governance and earning reports.
Some may find this counterintuitive, thinking that more calls are a sign of trouble. Instead, his research revealed, it is more probably a sign of a healthy work environment and business.
Listen in to hear more of his data, and to help make the business case for investing in compliance and ethics. Also, be sure to download a copy of his research.