Art Weiss on Training Programs [Podcast]

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training programs

Art and Kortney sit down in Minneapolis to discuss some best practices for compliance and ethics training programs, including;

  • Why we need to train employees in the first place (hint: think Sentencing Guidelines);
  • How often you need to be training;
  • Training the right people on the right things at the right time;
  • The benefits of in-person training;
  • How to evaluate your training program;
  • Keys to measuring retention and understanding;
  • Overcoming training challenges;
  • Ideas to make training fun (This…is…Jeopardy!);
  • Legal implications of your training; and
  • How to keep your training program out of hot water.

Art Weiss is Chief Compliance and Ethics Officer for TAMKO Building Products, Inc. in Joplin, Missouri. He designed and administers TAMKO’s first Compliance and Ethics Program and its first Code of Ethics. He personally delivers ‘live’ Prevention of Harassment and Ethics training to all TAMKO employees. He also teaches Global Compliance as an adjunct Professor of Law for Loyola University of Chicago. He serves on the Board of the Society of Corporate Compliance and Ethics/ Health Care Compliance Association (SCCE/HCCA) and on the Compliance Certification Board. He is a faculty member of SCCE’s Compliance and Ethics Academies, and participates on the examination writing committees for the CCEP (Certified Compliance and Ethics Professional), CCEP-F (Fellow) and CCEP-I (International) certifications.

Prior to joining TAMKO, Art served as a Senior Counsel in the Law Department of Sears, Roebuck and Co. in Chicago, on matters of Compliance, Trade Regulation, Marketing, Retail Operations and Loss Prevention. His responsibilities included review of marketing materials, creating a customer complaint database, and responding to regulatory and legal inquiries and challenges. Before joining Sears, Mr. Weiss served 13 years as an Assistant or Deputy Attorney General in the States of Kansas, Texas and Missouri, four years as an Assistant District Attorney in Topeka, Kansas, and two years as an Associate Counsel for the National Association of REALTORS®.

You can find Art on LinkedIn here.

3 COMMENTS

  1. Compliance and ethics is basically about law and enforcement aside the formulation of ethical code and conducts and the other legal aspects, that’s why enforcement oriented agencies such as the financial crime and enforcement network ( fincen) empowered by it’s computerized systems is very imperative for carrying out effective financial regulatory processes which include combatng money laundering and other financial malpractices , The FBI, Interpool etc, are the other agencies that should be well noted, integrated and even certified as part of the compliance profession for a total and efficient compliance and ethic s operation.

  2. You don’t have to wait until Year 2 to re-test. You can build pre and post testing into training itself. Give the test, train, give the test again, same day. Give a follow-up test 6 months later to see if the training stuck. Ultimately, you shouldn’t wait a whole year before you train again anyway. Keep it fresh by breaking training into smaller segments offered throughout the year and you’ll see bigger gains in awareness.

    • Thanks for your comments. Much appreciated. I used to do a pre and post test but found what we were really measuring with the post test was how well employees remembered what we had just told them in the last hour. We switched to pre test only to measure retention (over a year period). We also do the small segments on a more frequent schedule, but run into pushback from supervisors and managers. We’re a manufacturer so its easier for us to shut down the lines for a few days annually and get it all done in one week. That’s a lot of training! Trade offs both ways. Bottom line: whatever works best for your organization.

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